Privacy Policy

1. We respect your privacy

  1. Focus Property Group Australia Pty Ltd respects your right to privacy and is committed to safeguarding the personal information of our clients and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose and manage your personal information.

  2. “Personal information” refers to data or opinions that identify an individual or make them reasonably identifiable.

2. Collection of personal information

  1. Focus Property Group Australia Pty Ltd may collect and store personal information that you provide to us directly, enter through our website, or supply in other ways.

  2. This may include basic contact details such as your name, phone number, address and email address, which allow us to send updates, respond to enquiries, or provide our services. Additional details may be collected through feedback forms, survey responses, communication preferences, financial information, or when you speak with our team.

  3. We may also collect other information during your interaction with us, including through digital engagement with our website or marketing tools.

3. How we collect your personal information

We may collect personal information through electronic communications, in-person meetings, our website, and through service delivery. We may also receive information from third parties. Where we do, we will handle that data in accordance with this Privacy Policy.

4. Use of your personal information

  1. Focus Property Group Australia Pty Ltd may use your personal information to provide our services, send relevant updates, and notify you of new offerings. We also use this information to enhance the delivery of our services and better understand your needs.

  2. Communication with you may occur via telephone, SMS, email, or post, depending on the nature of your enquiry or engagement with us.

5. Disclosure of your personal information

  1. We may disclose your personal information to employees, contractors, service providers, insurers, professional advisers or agents as reasonably necessary for the operation of our services.

  2. We may also be required to disclose your personal information to comply with legal obligations, such as court orders, warrants, subpoenas, or other regulatory directives.

  3. In addition, we may use personal information to protect the rights, property, or safety of Focus Property Group Australia Pty Ltd, our clients, or third parties.

  4. Your information may be stored or processed outside of Australia (e.g., in the USA, India, or Hong Kong), subject to reasonable data protection safeguards.

  5. If our business undergoes a change in control or sale of assets, personal and non-personal information may be transferred to a third party under a confidentiality agreement.

  6. By providing your personal information, you consent to the disclosures outlined in this Privacy Policy. Where data is shared with third parties, we will seek their commitment to treat your information in accordance with this Policy.

6. Security of your personal information

  1. Focus Property Group Australia Pty Ltd is committed to the secure handling of your personal information. We implement physical, electronic, and managerial procedures to prevent unauthorised access, loss, or misuse.

  2. However, we cannot guarantee the security of data transmitted online. All transmission is at your own risk. We take reasonable precautions but cannot ensure data will never be disclosed in ways inconsistent with this Policy.

7. Access to your personal information

  1. Under the Privacy Act 1988 (Cth), you may request details of personal information we hold about you. An administrative fee may apply for providing access.

  2. If you believe any information we hold is incorrect, outdated, incomplete or misleading, please email us at info@focuspropertygroup.com.au and we will take reasonable steps to correct it.

  3. We may refuse access in limited circumstances as permitted under the Privacy Act.

8. Complaints about privacy

If you have any concerns or complaints about how we handle personal information, please write to us at:


Focus Property Group Australia Pty Ltd
info@focuspropertygroup.com.au
We take all complaints seriously and will respond promptly.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will take effect immediately once published on our website. We recommend checking this page periodically to remain aware of how your data is handled.

10. Website

10.1 When you visit our website

When you visit www.focuspropertygroup.com.au, we may collect anonymous technical data such as browser type, operating system, and referring website. This helps us understand user behaviour and improve our services.

10.2 Cookies

Our site may use cookies to recognise return visitors and store user preferences. Cookies do not access your computer or extract personal data. You may disable cookies in your browser settings, though this may limit site functionality. Cookies may also support features such as analytics or advertising (e.g., via Google Ads) to improve your experience.

10.3 Third-party links

Our website may contain links to external sites. These are provided for your convenience. Focus Property Group is not responsible for the content or privacy practices of any third-party websites. We encourage users to review privacy policies of any sites they visit through links on our site.